The Insurance Institute for Highway Safety released its list of cars awarded Top Safety Pick. The 27 vehicle list includes 19 cars and 8 SUV’s. The Big Winner? Subaru, with five of its cars winning the awards from the IIHS. The Subaru Forester, Subaru Impreza (except WRX), Subaru Legacy, Subaru Outback and Subaru Tribeca were selected, that’s almost Subaru’s entire lineup.

Volvo and Volkswagen also cleaned up with four cars a piece taking home a trophy. Detroit was not to be out done, each Big Three Automaker had at least two cars make the list.

The IIHS points out that Toyota and it’s subsidiaries were absent from the list after receiving 11 awards last year, as well as BMW, Mazda, Mitsubishi, and Saab for not having qualifying vehicles. Other big surprises include the Honda Accord and Ford Fusion missing the grade for only meeting ‘acceptable’ standards in the new roof safety standards.

27 winners of 2010 Top Safety Pick award
New requirement to win is good rating for protection in rollovers

ARLINGTON, VA — Nineteen cars and 8 SUVs earn the Insurance Institute for Highway Safety’s Top Safety Pick award for 2010. For the first time, good performance in a roof strength test to measure protection in a rollover is required to win. Top Safety Pick recognizes vehicles that do the best job of protecting people in front, side, rear, and now rollover crashes based on good ratings in Institute tests. Winners also must have electronic stability control, which research shows significantly reduces crash risk. This is the second time the Institute has tightened criteria since announcing the first recipients in 2005.

Subaru is the only manufacturer with a winner in all 4 vehicle classes in which it competes. This automaker earns 5 awards for 2010. Ford and subsidiary Volvo have 6 winners, and Volkswagen/Audi has 5. Chrysler earns 4 awards, continuing a recent trend of improving the crashworthiness of its vehicles. Two new small cars, the Nissan Cube and Kia Soul, join the Top Safety Pick list for 2010.

“With the addition of our new roof strength evaluation, our crash test results now cover all 4 of the most common kinds of crashes,” says Institute president Adrian Lund. “Consumers can use this list to zero in on the vehicles that are on the top rung for safety.”

Good rollover ratings: A new requirement for strong roofs winnows the list of Top Safety Pick winners from a record 94 in 2009. The addition of this criterion recognizes manufacturers with vehicles that provide good protection in rollovers, which kill more than 9,000 people in passenger vehicles each year. The first rollover ratings were released in March. Vehicles rated good have roofs more than twice as strong as the current federal standard requires. The Institute estimates that such roofs reduce the risk of serious and fatal injury in single-vehicle rollovers by about 50 percent compared with roofs meeting the minimum requirement.

“Cars and SUVs that win Top Safety Pick are designs that go far beyond minimum federal safety standards,” Lund points out.

Missing the mark: Not a single model from the world’s biggest automaker by sales is represented among this year’s winners. Toyota and its Lexus and Scion subsidiaries had a strong showing in 2009 with 11 winners but were shut out for 2010. Four other manufacturers whose vehicles have earned Top Safety Pick in the past didn’t have a qualifying vehicle for 2010: BMW, Mazda, Mitsubishi, and Saab. The Honda Accord picked up the award the past 2 years, but the 2010 didn’t earn the required good roof strength rating to qualify (the roof is rated acceptable). The Ford Fusion is another midsize car that dropped off the list for the same reason.

“Honda and Ford would have to make only minor changes to achieve good ratings for roof strength, as the Accord and Fusion just missed the mark,” Lund explains.

The midsize Toyota Camry would have qualified with good ratings, except for its rear crash evaluation. This car’s seats and head restraints are rated marginal for protection against whiplash injury. A change to good would have earned the Camry a Top Safety Pick for 2010. Other automakers have improved head restraints to win. For example, inadequate head restraints kept earlier Chrysler models from earning awards, but in 2010 the Chrysler Sebring, Dodge Avenger and Journey, and Jeep Patriot all earn good ratings and Top Safety Pick. Likewise, General Motors upgraded the seats and head restraints in the Chevrolet Malibu to win.

Volvo glitch: The Institute identified a problem with the Volvo XC60 in the side test. A piece of plastic trim on the driver seat pushed against a service release button for the safety belt, which then detached from its anchor during the test.

“This would be a serious issue if it happened in a real crash, but it’s not likely to happen and it’s fixable,” Lund explains. “Still, belts shouldn’t come loose in a crash test. Volvo is fixing the problem so it won’t be an issue with XC60 models produced after November 2009. Top Safety Pick applies only to these modified XC60s.”

Consumers who own 2010 XC60s already on the road should see their Volvo dealer for repairs, Lund advises.

Improved protection: Front and side impacts and rollovers killed 24,056 passenger vehicle occupants in 2008. Rear-end crashes usually aren’t fatal but result in a large proportion of crash injuries. Neck sprain or strain is the most commonly reported injury in two-thirds of insurance claims for injuries in all kinds of crashes.

“In safety terms, we’ve come very far, very fast in just the past decade,” Lund says. “When the Institute began conducting frontal tests for consumer information in 1995, few vehicles earned top ratings. Now almost all do. Most cars failed the side tests we added in 2003. Test results in that initial round were so bad we nearly broke our budget for repairing the crash test dummy, but now most vehicles ace the side test thanks to side airbags and stronger side structures. Factor in improved head restraints to protect against whiplash and electronic stability control to prevent crashes, and consumers are the clear winners.”

Safety equipment is increasingly standard. Ninety-two percent of 2010 model cars, 99 percent of SUVs, and 66 percent of pickup trucks have standard side airbags with head protection. Electronic stability control is standard on 85 percent of cars, 100 percent of SUVs, and 62 percent of pickups.

“Now that roof strength is a priority, we think manufacturers will move quickly to bolster roofs to do well in our roof strength test. This means consumers likely will have more Top Safety Pick choices for 2011,” Lund predicts.

Keep in mind vehicle size and weight, he adds, because larger, heavier vehicles generally afford better protection in serious crashes than smaller, lighter ones. Even with a Top Safety Pick, a small car isn’t as crashworthy as a bigger one.

The Institute awarded the first Top Safety Pick winners to 2006 models and then raised the bar the next year by requiring good rear test results and electronic stability control as either standard or optional equipment. Early this year the Institute alerted auto manufacturers to the new criteria for roof crush and asked them to nominate candidates for testing.

How vehicles are evaluated: The Institute’s frontal crashworthiness evaluations are based on results of 40 mph frontal offset crash tests. Each vehicle’s overall evaluation is based on measurements of intrusion into the occupant compartment, injury measures recorded on a Hybrid III dummy in the driver seat, and analysis of slow-motion film to assess how well the restraint system controlled dummy movement during the test.

Side evaluations are based on performance in a crash test in which the side of a vehicle is struck by a barrier moving at 31 mph. The barrier represents the front end of a pickup or SUV. Ratings reflect injury measures recorded on 2 instrumented SID-IIs dummies representing a 5th percentile woman, assessment of head protection countermeasures, and the vehicle’s structural performance during the impact.

Rear crash protection is rated according to a two-step procedure. Starting points for the ratings are measurements of head restraint geometry — the height of a restraint and its horizontal distance behind the back of the head of an average-size man. Seat/head restraints with good or acceptable geometry are tested dynamically using a dummy that measures forces on the neck. This test simulates a collision in which a stationary vehicle is struck in the rear at 20 mph. Seats without good or acceptable geometry are rated poor overall because they can’t be positioned to protect many people.

In the roof strength test, a metal plate is pushed against 1 side of a roof at a constant speed. To earn a good rating for rollover protection, the roof must withstand a force of 4 times the vehicle’s weight before reaching 5 inches of crush. This is called a strength-to-weight ratio. For an acceptable rating, the minimum required strength-to-weight ratio is 3.25. A marginal rating value is 2.5. Anything lower than that is rated poor.

ALL 27 WINNERS

Large cars
Buick LaCrosse
Ford Taurus
Lincoln MKS
Volvo S80

Midsize cars
Audi A3
Chevrolet Malibu built after October 2009
Chrysler Sebring 4-door with optional electronic stability control
Dodge Avenger with optional electronic stability control
Mercedes C class
Subaru Legacy
Subaru Outback
Volkswagen Jetta sedan
Volkswagen Passat sedan
Volvo C30

Small cars
Honda Civic 4-door models (except Si) with optional electronic stability control
Kia Soul
Nissan Cube
Subaru Impreza except WRX
Volkswagen Golf 4-door

Midsize SUVs
Dodge Journey
Subaru Tribeca
Volvo XC60
Volvo XC90

Small SUVs
Honda Element
Jeep Patriot with optional side torso airbags
Subaru Forester
Volkswagen Tiguan

Original Press Release

Volkswagen Group of America has announced that it will ramp up an official customer service program to specifically address DSG related issues for Volkswagen and Audi models. At the same time, the company announced a new recall that includes over 50,000 vehicles.

The company states this new recall is unrelated to the previous recall involving DSG transmission sensors. This new recall is instead related to malfunctioning Mechatronic units.

We’ve been reporting customer stories surrounding DSG performance issues and the “flash of death” syndrome, which got its name from how the gear selector display found in the driver information center flashes after the transmission stops functioning. This new recall includes 43,000 Volkswagen and 10,300 Audi vehicles.

If you have not been following our coverage, check out these articles:

Flash of death? Volkswagen & Audi DSG recall issues caught on video
VW DSG reader stories round 2- Failures reported in non-recall models

The 2007, 2008, & 2009 models Volkswagen recognizes as having these new DSG transmission issues now includes:
Volkswagen R32, Jetta, Jetta SportWagen, GTI, Eos along with Audi A3 and TT.

Volkswagen intends to not only provide alternative transportation for owners while their vehicle is in for service but to also reimburse owners who have had the issue previously fixed.

The company will also extend the transmission warranty of all vehicles involved to 10-years, 100,000 miles. The extended warranty will also be transferable.

If your vehicle has DSG issues the company says you can either contact your dealer, or that “Customers who have questions or concerns should call the Volkswagen Loyalty Center at 1-800-444-8982 or the Audi Customer Relations Campaign Help Line at 1-800-253-AUDI (2834).”

For all the details, check out the official release, which by the name alone you’d never guess was another recall announcement.

Volkswagen Group of America Announces Customer Service Program

HERNDON, Va., Aug. 28 /PRNewswire/ — Volkswagen Group of America, Inc. (VWGoA) today announced it would initiate a new customer service program to address concerns raised by its customers with certain Direct Shift Gearboxes (DSG(®)) in Volkswagen and Audi models, and to affirm its confidence in the sophisticated technology represented by those components.

“Safety, customer satisfaction, quality and long-term reliability are top priorities at Volkswagen and Audi. We have been studying the symptoms customers have reported, and are working closely with the NHTSA,” said Stefan Jacoby, president and CEO, VWGoA. “We listened to our customers’ concerns, and are taking action to address them. We are focused on taking all the appropriate actions to ensure the complete satisfaction of our existing customers.”

This new comprehensive service program affects a limited number of model years 2007-2009 Volkswagens and Audis. Covered models are the Volkswagen R32, Jetta, Jetta SportWagen, GTI, Eos, as well as Audi A3 and TT.

Some customers have reported transmission performance issues under certain driving conditions. This was due to a faulty component inside the Mechatronic unit within a limited production range. VWGoA will repair or replace the components in the transmissions of approximately 43,000 Volkswagens and 10,300 Audis at no charge to the vehicles’ owners. Additionally, VWGoA will reimburse customers who have had this repaired at their own expense.

The company has begun increasing the parts supply to expedite this customer service program. As the parts become available, owners of the affected vehicles will be contacted to schedule an appointment at their dealer. The company will make loaner vehicles available at no charge.

In the meantime, owners who may have experienced problems with their transmissions are requested to contact their dealers or the Audi/Volkswagen toll-free customer service numbers (see below).

This new customer service program is unrelated to a voluntary safety recall that VWGoA announced August 20. Under that recall, VWGoA is replacing a faulty temperature sensor in a separate and smaller group of vehicles. (The earlier action addresses a potential for a faulty temperature sensor to cause the transmission to shift into neutral while the vehicle is being driven.)

The company will extend its New Vehicle Limited Warranty to cover the DSG(® )transmissions affected by the customer service program and the voluntary safety recall. This extended warranty is for 10-years/100,000-miles, transferrable to subsequent owners.

VWGoA is confident these actions will address issues noted by owners of the affected Volkswagen and Audi models. The DSG(®) gearbox is an industry leading technology that combines the fuel economy of a manual gearshift with the automatic shifting capacity of an automatic transmission.

Customers who have questions or concerns should call the Volkswagen Loyalty Center at 1-800-444-8982 or the Audi Customer Relations Campaign Help Line at 1-800-253-AUDI (2834).

After news of the Volkswagen & Audi recall broke last week we asked for your DSG failure experiences. One email in particular, from reader Adam M. brings up an interesting question regarding the so-called “flash of death”. How long has VW known about the potentially serious safety aspects of the failing transmission temperature sensors?

UPDATE: Volkswagen announces new recall of 53,000 vehicles and service program to address DSG issues

Adam writes:

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This started happening to me out of the blue with about 1900 miles om my car.

1st time was going up a steep hill pretty scary, chalked it up as a missed shift. Then happened several times on the freeway over the next few days, would lose power and get “the flash of death”, but the car would find a gear and get power back within a few seconds.

The last time it happened before it was serviced, I was at a red light waiting to merge onto HWY 1, with a large chemical or water tank truck behind me. After the green light and in the middle of the intersection, I lost all power with the flashing display, except this time the car did not regain power. Luckily I had enough momentum and there was a shoulder that I was able to coast of the road.

The memory of the car losing power and a rear view mirror full of truck with my 4 year old daughter in the car is vivid, and I think it about every time I buckle her into the car.

They replaced the temp sensor, and the dealership was aware that this was an issue at the time (April 09), the car never threw a code.

2009 Audi A3 Quattro S-Tronic, bought December 08.

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Considering we’re now well into August and when Adam had his car repaired in April the dealership “was aware that this was an issue”- how far prior to that did Volkswagen know that DSG temperature sensors could fail?  Why didn’t they think this was serious enough to warrant a recall sooner?

Thankfully Adam and his daughter are safe and sound.

Have you experienced the “flash of death” with your DSG equipped Volkswagen or Audi? Send us an email with your story.